Boss Report Card

Emily Rust

Company

ServiceNow

Title

Sr Director Expert Services

Grade Boss

Overall Report Card

1 review

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Employee Development

Communication

Integrity

Employee Empowerment

Knowledge

Authenticity

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Overall Report Card

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Individual Report Cards

What do they mean?

Employee Development

Communication

Integrity

Employee Empowerment

Knowledge

Authenticity

Comment

Emily doesn't meet the definition of a "leader." She does not inspire others to achieve greatness. In fact, she actively suppresses it. Early 2024, the company goes through reviews. I met and exceeded all my target performance measurements. When I sat down with her to review, I was told "I needed to do more." When I showed that my numbers were in-line and exceeded expectations, I asked "which measurements and by how much?" Her response was "we don't have hard and fast numbers to meet. You just needed to do more." (Fun fact: the company DOES have these...they're baked into the performance measurement system.) Emily has no understanding on how to lead people, nor does she inspire confidence in those she does attempt to manage. When it comes time for bonuses, she screws you out of your rightful bonus with ridiculous explanations like "You needed to do more." It's no wonder she was fired from her position at SalesForce before joining ServiceNow.

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